![]() Never failed! If it fails, it ain’t Visa, rather likely, from my bank or the merchant. I’m done with these online transactions.They probably enjoy the fun of messing up with us! In fact, in many cases, they don’t. An insult from a husby/bf or a Denial of Service (DOS attack) from the wife/gf could mean you’re just a nuissance! The fact that I could be told via email to go pick my internet banking PIN up at the branch, only to arrive to be told the PIN ain’t in, just paints the picture, how pranking the bank can be. Although you deeply care about your issue, don’t assume they all automatically do feel same about your problem. Be sure to follow up on your issues, for the teller/bank representative probably did not enter your issue into the system, or the bank reporting system might (and very like, about 92.54% sure) have failed! Heck, it happened to me.As to whether your issue was even logged remains a mystery too. As to how to know they’re paying attention is another unknown. When Fidelity pays attention to your issue, it can and does get fixed as soon as possible. ![]() Why the heck will Fidelity wanna drag Visa’s name in the mud? Just don’t mention Visa’s name.Now, know, SlydePay and MPower are clean! Who’s not clean? They know themselves! Since it all started with a blame game, it wasn’t clear who to trust. Fidelity didn’t handle their end of the transaction to the full, thus both merchants had no way of knowing. MPower and SlydePay had nothing to do with the issue.The money bounces off too many channels the probably of something going wrong is very high, and yes, they’ll go wrong! Summary (and lessons) I plan to do so by simply avoiding any long-winding mobile money online transactions. I hope not get in similar crossfires with Fidelity henceforth. And Oh, you probably would have forgotten and went on with your life if you’re told issue is gonna take 2+ months. ’45 working days’ is a pretty long, long enough for your issue to be ditched peacefully. I have a feeling you’re told ’45 working days’ so that you’re off their back, so they can go about doing their other stuff. When Fidelity pays just a little bit of attention to your issue, it gets fixed, and no 45 working days is required. Entering 2017 with it, crucial!Īt the end of the day, it is a win-win for all involved – I got my money back, and Fidelity gets to finish their yearly auditing in peace, knowing they haven’t hijacked anyone’s money. I’m gonna live on this 150 cedis for the next 6 months, so it means a lot to me. You see, someone just needs to look at it, and a big thanks to George for looking at it for me. In fact, he resolved the issue, initiated a refund and all, within less than 6 hours. George (from Fidelity) did ‘pay attention’ to my complaint, just a little bit, 45 working days wasn’t needed. However, what I do certainly know is, immediately Mr. Thursday, November 24, 2016, at 16:42, my hijacked 150 cedis was safely returned home, thanks to Fidelity Where’s my Money?Īs to the intricacies relating to how Fidelity resolved the issue before the 45 working days given me, it is hard for me to unravel.
0 Comments
Leave a Reply. |